Shipping policy

At Omrix, we deliver high-quality beauty, wellness, and lifestyle products worldwide through our trusted logistics partners. Orders are processed within 1–3 business days (Monday to Friday, excluding holidays). Once your order ships, you’ll receive an email with tracking details. Processing times may take slightly longer during busy periods or promotional events.

Estimated delivery times vary by region: United States: 8–15 business days; UAE: 10–20 business days. Delivery times are estimates and may vary due to customs, weather, or carrier delays.

You’ll receive a shipping confirmation email once your order is on its way. Tracking updates may take up to 3–5 business days to appear. If you haven’t received tracking information within 5 days of placing your order, please contact us at contact@omrixglobal.com.

International orders may be subject to import duties, customs fees, or local taxes once the shipment reaches its destination. These charges are the customer’s responsibility, as Omrix has no control over such assessments or potential delays. We recommend checking your local customs regulations before placing an order.

If your order hasn’t arrived within 45 days (U.S.) or 60 days (international) from the shipment date, please contact us at contact@omrixglobal.com. We’ll verify the situation with our fulfilment partner and arrange a replacement or refund as outlined in our Return Policy.

Shipping fees are calculated at checkout based on your location and order size. Free shipping may be available during promotional periods.

For any shipping-related questions or concerns, please reach out to us at contact@omrixglobal.com.

Omrix Customer Care